Shipping & Delivery
Order Processing
Once your order is placed, our team carefully prepares it for dispatch. Orders are generally processed within [ONE–THREE] business days, excluding weekends, public holidays and major collection launches.
During high‑volume periods (new arrivals or sales) processing may take a little longer – we’ll always keep you updated.
Domestic Shipping (Australia)
Flexkyn delivers to all Australian states and territories. Every order is sent with tracking so you can follow your package from our door to yours.
Shipping costs are calculated at checkout based on your location and the size of your order. Once your order is dispatched, you’ll receive a confirmation email containing your tracking number and a link to monitor delivery progress.
Delivery Timeframes
Delivery time begins after your order has been dispatched. Standard delivery within metropolitan areas typically takes [X–Y] business days, while regional and remote locations may require additional time.
Please note that carrier delays (e.g. weather, peak periods, operational disruptions) may occasionally occur outside Flexkyn’s control. We appreciate your patience and will assist if an order seems to be delayed.
Tracking Your Order
As soon as your order leaves our warehouse, a shipping confirmation email is sent to the address you provided at checkout. This email contains your unique tracking number and a direct link to follow your parcel’s journey.
Didn’t receive the email? Please check your junk or spam folder first. If it’s still missing, contact us at info@flexkyn.com and we’ll resend the details.
Shipping Costs
Exact shipping rates are displayed at checkout before you complete your purchase. We offer competitive flat‑rate and express options where available.
Enjoy free standard shipping on all Australian orders over $[AMOUNT].
International Shipping
At the moment we deliver within Australia only. International shipping is on the horizon – we’re working to bring Flexkyn to more women around the world. Sign up to our mailing list or follow us on social media to be the first to know when international delivery launches.
[International delivery information will be added here when available.]
Need Help?
If you have questions about shipping, delivery or tracking, our team is here for you.
Email: info@flexkyn.com
Phone: +61 402 545 592
Customer Care Hours: Monday–Friday, 9:00 am–5:00 pm AEST